Operations and Supply Management, as the title indicates, provides increased emphasis on supply chain management in the 12e. The 12e continues its market leading up-to-date coverage of service operations as well. The text includes solved examples and problems, enough cases for MBA courses to use without supplementing, and the industry leading technology support suite.
The 12th International Edition of the book has a supply chain focus as compared to the 11th edition book, where the focus is competitiveness. The changed focus is prudent due to considerable interest of contemporary Operations Managers in Supply Chain activities.
Therefore, in India too, fresh adaptation of this book is urgently needed with a coherent focus and Indian cases/examples. The revision of Special Indian edition is aimed at catering to the present and future needs of Indian business environment.
While retaining the original framework and flavour of the book, relevant India specific content has been added in the form of cases, examples and boxed items keeping in mind the requirements of Indian students and faculty.
1. Introduction to the Field
2. Operations and Supply Strategy
2A. Linear Programming Using the Excel Solver
3. Project Management
4. Product and Service Design
Part 2: Processes
5. Strategic Capacity Management
5 A. Learning Curves
6. Process Analysis
6A. Job Design with Work Measurement
7. Manufacturing Processes
7A. Facility Layout
8. Service Processes
8A. Waiting Line Analysis
9. Six-Sigma Quality
9A. Process Capability and SPC
Part 3: Supply Chain Design
10. Supply Chain Strategy
11. Logistics and Facility Location
12. Lean Manufacturing
13. Operations Consulting and Re-engineering
Part 4: Planning and Controlling the Supply Chain
14. Enterprise Resource Planning Systems
15. Demand Management and Forecasting
16. Aggregate Sales and Operations Planning
17. Inventory Control
18. Material Requirements Planning
Part 5: Scheduling
20. Constraint Management